Softly softly

While prowling the internet for great videos to show MBA and UG students, I come across many that talk about globalisation and the need for effective management.

All of these discuss the merits of good communication, a motivation to learn about the other and the willingness to question one’s own beliefs. I suppose what can be called cultural intelligence.

It is then to my amusement that, after a video or two on this subject (linked to, hardly a soft, touchy-feely source) and some examples of evidence based management, my MBA students proceed to bargain hard during a negotiation exercise. Some stand up and shout, some point fingers. I hear ‘you must see that our need for (resource X) is greater than yours!’. Yeah, that will do it. Aim of the game is to communicate so that the teams find out that they need different parts of resource X. Not many were willing to share that information. If asked why not they cannot answer.

Is it an innate distrust we have as humans? Or are we taught to be competitive, even if it is detrimental to our success. Why, even if the evidence is provided, do we not practice what is taught? Communicate, communicate, communicate.

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